Terms & Conditions


Under these Terms & Conditions, “we”, “us,” “our”, and “bank” refers to Colonial Federal Savings Bank. “You” and “your” refer to the individual using the website.

When you use our website (“Site”), including vendor sites which provide services such as Online Banking, you agree to all of the following terms. If you do not agree with our terms your remedy is to stop your use of the Site.

Information contained in the Site is not, and is not intended to be, an advertisement, solicitation, or offer for sale anywhere Colonial Federal Savings Bank is not licensed to do business. This Site was created to provide information about our products and services and to provide secure communication between us and our customers. When you visit our Site, our web servers may place a small file called a “cookie” on your computer to gather information on site usage. We use Google Analytics to gather non-personally identifiable information like pages you visited, the time and date you used the site, the navigation path used to find information and the name of your Internet Service Provider (ISP). We may also collect technical information such as your operating system, browser and screen resolution, to ensure the Site runs well for the majority of customers using the Site. We may contract with third parties to assist in gathering this non-personal information; however, these organizations are prohibited from using or sharing the information collected. We do not use cookies to collect and store confidential personal information, such as your email address or other information stored on your computer’s hard drive. You may set your browser to disable or delete cookies; however, this may affect your ability to view and use certain Site content and features.

Contacting the Bank: Please use the secure Contact Us form or call 617-471-0750, as regular emails are not considered secure. We request that sensitive information such as social security numbers, passwords, account numbers etc. not be sent by regular email.

We generally acknowledge emails within one (1) business day of receipt and will respond within a reasonable time period. You may receive a notice, from us, of an encrypted message requiring you to login to our secure email portal (secured by Proofpoint Encryption), as we are prohibited from sending sensitive “non-public information” in an unsecure manner. Reply to us only after logging into the secure site.

We will NEVER ask you for any non-public information (such as account numbers, passwords, PINs, social security numbers, etc.) for any of our products through an unsolicited email or automated calling system. If you receive any such request, DO NOT respond. Notify us immediately at 617-471-0750.

Advertising: We may advertise our products and services on third-party websites not affiliated with us. These advertisements are linked to our Site, and we may use cookies and other tracking technology to evaluate the effectiveness of our advertising on third-party sites. Tracking is only used to measure the responses to these advertisements and does not contain information that can be used to identify you personally.

Promotions and Surveys: You may periodically be asked to participate in online surveys, sweepstakes and other promotions displayed on our Site. These are optional activities; you do not need to participate.

External Links: As a convenience, we provide links, on our site, to other websites operated by non-affiliated third parties. These linked sites are not under our control and we are not responsible for the products and services, privacy policy, security or content available on them. We explicitly disclaim all liability for damages of any kind arising out of the use of such linked sites.

Tools and Resources: We provide complimentary tools, calculators and other resources on our Site. The bank is not responsible for, and disclaims all liability for damages of any kind arising out of the use of these tools and resources. We do not retain any information of your use of any of these resources.

No Unlawful or Prohibited Use: You agree not to use the Site or any information contained in the Site for any purpose that is unlawful or prohibited by these Terms & Conditions. You also agree not to access the Site or use materials or services available on the Site from territories where such access or use is illegal.

Copyrights, Trademarks & Liability Limitations: Information and materials on our Site are our property unless otherwise indicated; copyright and trademark laws apply. The contents of the Site are for personal use only and may not be copied, displayed, downloaded, distributed, modified, published, or transmitted without prior written consent from Colonial Federal Savings Bank.

This Site is provided by Colonial Federal Savings Bank on an “as is” basis and use of the Site is at your own risk. We assume no responsibility for any error, omission, interruption, defect, delay in operation or transmission, malware, virus, or system failure. We make no warranties or representations of any kind in connection with the accuracy, adequacy or completeness of the information or applications on the Site. To the extent permitted under applicable law, we disclaim all warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event shall we, our employees, officers or directors, be liable for any damages whatsoever including, without limitation, actual, direct, special, incidental, consequential, punitive or indirect damages, however caused, whether arising from breach of contract, negligence or otherwise, even if we have been advised of the possibility of such damages.

Modifications & Governing Law: We reserve the right to change the Terms & Conditions and modify the contents of the Site without notice.

The use of the Site is governed by applicable Federal laws of the United States of America and the laws of the Commonwealth of Massachusetts. The courts sitting in the Commonwealth of Massachusetts shall have exclusive jurisdiction over all disputes arising out of or relating to the contents or use of this Site.