ATM/Debit MasterCard

Card Protection Services:

Colonial Federal has made an investment in your account safety with an enhanced neural fraud detection network.  You will be alerted to potential fraud as the transaction are initiated giving you the option to accept or deny them:
  • Text Alerts, reply immediately with YES to tell us you did the transaction, or NO to deny the transaction.  (Text Alerts are sent 8am to 9pm, based on the phone number's area code)  A YES will exempt the card from fraud rules for 1 hour, giving you time to have the transaction processed again by the merchant.  A NO reply will also status the card as stolen, use the Apply Now button on the side bar to order a replacement card.
  • Email Alerts (24x7)
  • Automated call, with the option to speak to a representative. (8am to 9pm, based on the phone number's area code)
Card Valet services are available with our Mobile App, allowing you to control transactions, alerts, and turn your card on/off.

LIVE LIFE. Enjoy the Benefits. 

Colonial Federal's Debit MasterCard gives you the convenience and protection you deserve - and the benefits that can help you get more out of life. Because it's a debit card, you'll have safe and easy access to your money. Use it anywhere Debit MasterCard is accepted, or to get cash at ATMs, and cash back when you check out at many stores.

Extended Warranty Insurance*

Doubles the time period and duplicates the coverage of the original manufacturer's or U.S. store brand warrant for a maximum of one year.

Price Protection*

If you find a lower price within 60 days of purchase, Price Protection guarantees you the best price on products purchased with an eligible card by refunding the difference.

Satisfaction Guarantee*

Provides up to $250 per product, if you become dissatisfied with the product within 60 days of purchase and the merchant will not accept a return.

* Certain restrictions, terms and conditions apply. Contact 1-800-MasterCard for full details.

Surcharge-Free Cash

 Look for the MoneyPass or SUM logo on ATMs to obtain your cash surcharge-free. These networks provide access to surcharge-free ATMs coast to coast. Download an App by entering “Sum ATM Locator” or “MoneyPass” in the App store or use a link below.

 

International Transactions:

Call us at 617-471-0750 with your dates of travel and the countries you will be visiting or purchasing from, and we will exclude your card during that time, to allow your transaction. (Some countries may remain blocked due to fraud activity originating from that country.) Refer to our Products, Services and Prices disclosure for foreign ATM and international transaction pricing and fees.

Better Protection:

Lost or stolen card?  Turn off your card immediately using our Mobile App, or call the lost card hotline at 1-833-462-0798 if you believe your ATM/Debit Card or PIN has been lost or stolen.

MasterCard Zero Liability** We protect you against unauthorized purchases on your card. ** Certain restrictions apply. Please visit MasterCard for more details.

For a complete disclosure please refer to our EFT Disclosure.